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A step-by-step guide to renting one of our properties

Step 1 - Register Your Interest

The first step to finding the right property is to register with us either by calling us in Wirksworth on 01629 823008 or by visiting our office where you can discuss your property requirements with our staff. You can also register requirements via our website.

Step 2 - Finding The Right Property

Once we have a clear understanding of your requirements you will receive a selection of properties that match your criteria. We can also keep you constantly up-to-date via email and SMS alerts when the latest properties become available.

Step 3 – Applying To Rent A Property

Once you have viewed one of our homes and have expressed an interest in renting it, we will email you a link to our referencing platform called Goodlord. Here you will be asked to make a “Holding Deposit” payment of one week’s rent to reserve the property and remove it from our availability list, subject to contract & references, as agreed with the landlord. Goodlord will then carry out credit reference, existing landlord and employer checks on our behalf.

Each tenant will be asked to provide: One form of Photo Identification (Passport or Driving Licence Only). (If you are a foreign national, we require proof of residency, e.g. a residence permit or visa). As well as photo ID, we also require a proof of address, i.e. a utility bill or council tax bill in your name at the given address. A UK driving licence does provide both photo ID and proof of address, provided the address shown and that given by you are the same.

Please note that this Holding Deposit is non-refundable should you decide to withdraw your offer of tenancy or should we receive unsatisfactory references including adverse credit in relation to any undeclared County Court Judgements, Insolvencies or Bankruptcies. Acceptance is subject to contract and references agreed with the landlord. This payment does not oblige the landlord to let, nor does it create a Tenancy Agreement between both parties. This payment is deducted from the completion money upon signing the tenancy agreement and is put towards the first month’s rent.

The deadline for issuing the tenancy agreement is the date by which agents/landlords and tenants should enter into a tenancy agreement after the payment of the holding deposit. The default deadline for the tenancy agreement is 15 days following the receipt of the holding deposit, but the landlord or agent may agree in writing a longer deadline with the tenant

SECURITY DEPOSIT: The equivalent of five weeks rent is required.

TENANCY AGREEMENT: Unless stated otherwise, a Tenancy Agreement will be drawn up for a minimum period of six months. Please note that all named tenants on the Tenancy Agreement will be required to sign all documents prior to commencement of the Tenancy. Any occupants over the age of 18 must sign the tenancy agreement.

RENT: Is payable monthly in advance by Standing Order from one bank account only.

CHECK-IN ADMINISTRATION: When requested by the landlord, at the commencement of the tenancy an inventory will be prepared and a check in carried out at the landlord’s expense. A copy of this will be given to the tenant at the start of the tenancy and we will ask the tenants to sign this and report to us any discrepancies within 7 days.

RIGHT TO RENT CHECKS: In accordance with the Immigration Act of 2014 all applications for tenancy must include identity checks to confirm that each applicant has the right to rent in the UK. Grant’s will confirm each applicant’s identity, taking copies of original documents and storing them for a period of up to twelve months after the tenancy ends.

UTILITIES: For properties managed by Grant’s, Goodlord acts on our behalf to notify the local council, water supplier(s) and energy provider(s) in line with your tenancy start date and secondly to supply notifications to the local council, water supplier(s) and energy providers(s) from the date that you vacate the property.

Step 4 – Registration of Your Deposit:

We will register your deposit with the Tenant's Dispute Service and issue you with a certificate confirming this. (

Step 5 – Maintenance Inspections

Every three months we call and arrange to visit your home and make sure that everything is working satisfactorily for you and there are no maintenance issues. We have an online maintenance reporting platform on our website where you can register any problems and we will deal with these as quickly as possible.

Grants of Derbyshire are a member of The Property Ombudsman Scheme ( Membership Number D7666

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